When you hire a tree service company, you are trusting a crew with more than just branches and equipment. You are trusting them with your property, your safety, your time and in many cases, the long-term health of your trees.
That kind of trust is earned.
At Unlimited Tree Service, we can tell you that our team is professional, knowledgeable, responsive and committed to doing the job right. But when it comes to choosing a tree service company, we understand that homeowners, property managers, HOAs and business owners want more than a company’s own words. They want to hear from real customers who have already experienced the service firsthand.
That is why customer reviews matter.
Reviews give you a clearer picture of what it is actually like to work with a tree service company. Do they show up when they say they will? Do they communicate clearly? Do they provide fair estimates? Do they understand tree health, safety, trimming, pruning, removals and storm cleanup? Do they leave the property clean when the work is done?
Those details matter because tree work is not a small job.
Whether you are dealing with a large dead tree, storm-damaged branches, overgrown limbs, routine trimming, or ongoing tree maintenance for a residential or commercial property, you want a team that brings the right combination of experience, care, and professionalism.
Why Reviews Are So Important in the Tree Service Industry
Tree service work is different from many other home or property services. It often involves heavy equipment, climbing, cutting, hauling and working near homes, fences, driveways, sidewalks, landscaping and utility lines. A good tree service company should not only know how to complete the job, but how to do it safely and responsibly.
That is why reviews can be so valuable.
A strong review does more than say, “They did a good job.” It gives insight into the full customer experience. It tells you whether the crew was on time. It tells you whether the company communicated before, during, and after the job. It tells you whether the work was completed efficiently and whether the property was respected.
When multiple customers mention the same qualities again and again, that becomes a pattern. And when you see words like professional, knowledgeable, punctual, fair, responsive, safe and clean repeated throughout customer reviews, it tells you something important about the way a company operates.
For tree service, that kind of consistency matters.
A company can have the right equipment, but equipment alone does not build trust. Experience matters. Communication matters. Care for the customer matters. Respect for the property matters. And follow-through matters. Read more about our experience in our recent blog post.
What to Look for in a Tree Service Review
As you compare tree service companies, it is helpful to look beyond the star rating and pay attention to the details customers share.
Look for reviews that mention:
- Professionalism. Did the crew take the job seriously? Were they respectful, organized, and easy to work with?
- Knowledge. Did the company understand what needed to be done and explain the best approach?
- Communication. Did they keep the customer informed? Were they responsive before and during the project?
- Safety and efficiency. Did the crew handle the work carefully, especially on larger or more complex tree jobs?
- Cleanup. Did the property look cared for after the job was finished?
- Fair pricing and honest estimates. Did customers feel the value matched the work?
- Repeat customers and referrals. Would the customer call them again or recommend them to others?
These are the things that help separate a dependable tree service company from one that simply shows up with a saw and a truck. Take a look at our Google Business reviews here.
At Unlimited Tree Service, we are grateful when customers take the time to share their experiences. Their words help future customers feel more confident, and they remind us why doing the job right matters every single day.
Let's Hear What Our Customers Have to Say
One customer, Abigail Struse, shared that they began using Unlimited Tree Service for a few owners associations and described the team as “quick, professional and knowledgeable.”
For HOA and property association work, that kind of consistency is important. Property managers and board members need a tree service partner they can count on - not only for quality work, but for dependable service across multiple properties.
Rachel B. shared her experience after Jason and the team arrived to trim her trees:
“Jason and his team were highly professional and punctual when they arrived to trim our trees. The results look fantastic, and we couldn’t be happier with the quality of their work. I would highly recommend their services! Will be using them for all future tree services.”
That is exactly the kind of experience homeowners should expect: a crew that arrives on time, completes the work with care, and leaves the customer feeling confident about calling again in the future.
Rhonda Catron’s review speaks to another important part of tree service: storm response. When storms broke off a large branch from her tree, she said Unlimited Tree Service provided excellent service and responded in a timely, professional way. She also mentioned how Ryan let her know when he arrived to clean up the branch, and how Kelsey kept her informed from the time she contacted the company until the crew was on their way.
That kind of communication matters, especially after storm damage. When a tree or branch creates a mess or potential hazard, customers do not want to be left guessing. They want to know someone is coming, what is happening, and that the situation is being handled.
Rhonda ended her review by saying:
“We would definitely use you again. And would not hesitate to refer others your way.”
That is the kind of trust every service company should work to earn.
Mary Rose Stone shared that Jason has been caring for their trees for years. She described him as knowledgeable, professional, personable and easy to work with. She also noted that he does a superb job from the first analysis of the problem to the finished job.
That is an important point. Good tree care begins before the cutting starts. It begins with understanding the tree, the property, the issue and the safest and most effective way to handle the work.
Dalton Geneses described Unlimited Tree Service as professional, efficient, and easy to work with from start to finish. He noted that the crew showed up on time, handled the job safely and quickly, and left the property spotless.
He also said:
“Whether it’s trimming, removal, or anything tree-related, this is the team to call. It’s great to see a company that takes pride in their work and truly cares about their customers. Support local - these guys are the real deal!”
That review captures a lot of what matters most to us: safe work, efficient service, clean results, pride in the job and genuine care for the customer.
Liz Mathers pointed to Jason’s 20-plus years of experience in the industry and said there is no one she would trust more when it comes to tree services. She also noted that he is knowledgeable and will make sure the job is done right the first time.
Experience matters in tree service. Every tree, property, and project is different. A knowledgeable team can help customers avoid unnecessary work, make better decisions and protect the health and safety of their property.
Jeffery Keipper put it simply:
“If you’re looking for professional service and decades of experience, Unlimited Tree Service is your solution!”
Steven Pietzyk shared that Jason did a great job trimming trees in his yard and said he would definitely recommend Unlimited Tree Service for residential and commercial tree maintenance needs.
That flexibility is important. Whether the job is at a home, business, HOA or commercial property, customers need a company that understands the expectations of different properties and can provide the right level of care.
Other customers pointed to communication, pricing, responsiveness and pride in the work.
Nick Reggio mentioned “great communication, pricing and service.”
Jill Dettbarn described Jason as knowledgeable, competitive in price, responsive, and proud of his work.
Jaime Brinkman shared that Jason is knowledgeable and hardworking, provides fair estimates, and gets the job done professionally and efficiently. She highly recommends Unlimited Tree Service for tree care, pruning or removal needs in the Des Moines metro.
Cristil Berkle shared that Jason handled their requests with professionalism and expertise.
Sarah W. appreciated the excellent communication throughout the entire process.
R Helmer’s review highlighted several qualities that customers often care about most: professionalism, knowledge, being on time, strong pricing and cleanup. After hiring Unlimited Tree Service to remove a huge dead tree, they came home on the promised day to find the tree gone and the yard spotless.
They wrote:
“Without a doubt, this will be the ONLY company I use for all my outdoor needs. 5 stars isn’t enough of a ranking!”
That kind of review means a lot because it speaks to the full experience not just the removal itself, but the confidence the customer felt when the work was done.
Jason Rohrbeck described the crew as great, professional, and timely.
Nate Hinners said Jason was on time and on budget after trimming his ficus tree and that he will definitely have them back.
S.C. shared that Unlimited Tree Service had great communication and was very professional throughout the entire project, adding that they would call again for future projects and easily recommend the company.
Trust is Built One Job at a Time
We are grateful for every customer who has trusted Unlimited Tree Service with their tree care needs. Whether the job is routine trimming, storm cleanup, pruning, removal or ongoing maintenance, we know our work has an impact on your property and your peace of mind.
That is why we take reviews seriously.
They remind us that customers notice the details: the phone call, the estimate, the arrival time, the way the crew works, the cleanup, the communication and the follow-through.
At the end of the day, tree service is not just about cutting branches or removing trees. It is about helping people take care of their homes, properties, neighborhoods, and outdoor spaces with confidence.
So don’t just take our word for it. Listen to the customers who have worked with Unlimited Tree Service and experienced the difference for themselves.
If you need tree trimming, pruning, removal, storm cleanup or tree maintenance for your home, business, HOA, or commercial property, Unlimited Tree Service is here to help.
Connect with Unlimited Tree Service today to schedule your tree service estimate or call 515-985-5057